OmniTwin Platform · Smart Government Solutions
OMNITWIN
Digital Twin Core Platform

End-to-End Digital Transformation
for Wards & Communes

Building a living “Digital Twin” of grassroots government

OmniTwin unifies Big Data, Artificial Intelligence, 2D/3D digital maps and Digital Twin technology on a single shared core platform — replacing dozens of disconnected systems with one data repository, one sign-on and one real-time operating picture of the whole locality.

Book a site survey See the application ecosystem ⬇ Overview (PDF)
Big Data
One shared repository for every dataset
AI
A digital assistant with 8 built-in capabilities
2D / 3D
Every managed object mapped in space
Digital Twin
4D simulation across space and time
Context

Why wards and communes need one unified platform

Six bottlenecks recur in almost every grassroots administration — the reason data goes unused, decisions come late and residents have to travel back and forth.

1

Fragmented data

Records scattered across Excel files, paper ledgers and disconnected software, impossible to consolidate.

2

Disconnected software

Every function runs its own system, forcing duplicate data entry with no interoperability.

3

No overall picture

Leaders must decide on stale figures with no visual context.

4

Space not digitised

Infrastructure and public assets are still tracked from memory rather than shown on a map.

5

Manual public service

Processes lack transparency and residents must make repeated trips in person.

6

Hard to connect upward

Integrating with city and national systems is costly and patched together.

Context: why wards and communes need a unified platform — six bottlenecks
Six bottlenecks in ward and commune digital transformation
Vision

A Digital Twin for every ward and commune

Four technology pillars converge to create a living digital replica of the locality.

Big Data

Unified data layer

Consolidates every operational dataset into one shared repository — standardise once, use everywhere.

Artificial Intelligence

Built into the core

Reads documents, generates reports automatically and answers questions for officials and residents alike.

Digital Maps 2D/3D

Spatial context

Places every managed object in visual space — see location, relationships and current condition at a glance.

Digital Twin Technology

Space and time

Simulates the locality across space and time for day-to-day operations and long-term planning.

The four technology pillars of OmniTwin: Big Data, AI, Digital Maps and Digital Twin
Four technology pillars converging in the OmniTwin platform
Architecture & Differentiators

An integrated 6-layer Suite

One core platform carries every business function — extended by configuration rather than rebuilt from scratch.

6
Users

Leaders, specialist officials and residents on one and the same system.

5
Interface (Web / Mobile)

Consistent experience from desktop and mobile alike.

4
Identity (Digital Twin ID / SSO)

One account across the whole system, ready to connect to VNeID.

3
Business Applications

HR administration, sales, finance and sector-specific operations.

2
Data Dashboard

Analytics and consolidated reporting in real time.

1
Core Platform (ERP Platform · AI · Big Data)

Infrastructure and artificial intelligence — the shared foundation beneath every application.

Differentiator 01
One shared core platform

A single common platform serves every application — no more one isolated system per function.

Differentiator 02
Flexible expansion

New business functions are added through configuration, with no software rebuild.

Differentiator 03
A single data repository

Enter data once, use it anywhere — no duplication, no manual reconciliation.

Differentiator 04
Single sign-on (SSO)

One unified SSO account, ready for VNeID identity integration.

OmniTwin integrated 6-layer Suite architecture and four core differentiators
The 6-layer architecture and four core differentiators
Application ecosystem

Eight modules around one Digital Twin core

Each module solves a specific operational problem, yet all of them share one data repository and one identity layer.

Core platform
OMNITWIN
Digital Twin Core Platform

Digital Citizen Engagement

Manages residential groups, household registers, population records and poor-household status in one unified data profile.

Data Platform

A standard data catalogue per Decision 804 plus a data portal for sharing and interoperability.

Leadership Dashboard

Real-time KPIs and maps with automated reporting — the whole locality on a single screen.

Ward/Commune VR360

Map-linked virtual reality imagery for surveying conditions without repeated field trips.

Visit VR360 ↗

Urban Infrastructure Management

GIS-based digitisation of green spaces, underground utilities, street lighting, traffic and cameras.

Public Asset Management

Tracks inventory and depreciation of assets and equipment — what exists, where it is, what condition it is in.

Public Investment Management

Transparent project progress, disbursement and budget at every stage.

Operations Management

Assigns tasks and tracks progress and KPIs per official — managing work instead of managing paperwork.

OmniTwin application ecosystem — eight modules around the Digital Twin core platform
The OmniTwin application ecosystem around its Digital Twin core
Packaged products

Six products ready to deploy

Each product solves a complete operational problem and can be deployed on its own — while sharing the OmniTwin platform’s data repository, identity layer and maps. Detail pages and brochures are currently published in Vietnamese.

Digital Citizen Engagement Platform

Centralised management of residents, households, population records and social welfare; 2D/3D GIS resident mapping, residential-group management and a field-report channel for citizens.

View details → ⬇ Download PDF

Ward/Commune Data Management System

A grassroots Data Platform: consolidates multi-sector data into one shared repository, standardises the catalogue per Decision 804, and adds dashboards, GIS maps and automated reporting.

View details → ⬇ Download PDF

Ward Operations Management System

Fully digitised administrative work: incoming/outgoing documents and case files, task assignment and progress monitoring, an AI assistant that reads dispatches, and digital-certificate expiry alerts.

View details → ⬇ Download PDF

Public Investment Management System

The full life cycle of a public investment project across the 10 statutory steps: projects, bid packages, capital plans, disbursement, versioned documents and overdue alerts.

View details → ⬇ Download PDF

Digital Command Desk for Leaders

One screen covering all four blocks — Party Committee, People’s Council, People’s Committee and Fatherland Front: real-time KPIs, 2D/3D maps, smart alerts and an AI assistant.

View details → ⬇ Download PDF

AI Meeting — Smart Office

End-to-end meeting automation: speech-to-text, speaker recognition by seating position, and a standards-compliant set of minutes generated in 30 to 60 seconds.

View details → ⬇ Download PDF

OmniTwin solution overview

Full presentation of the Digital Twin platform for wards and communes · PDF · 1.7 MB · Vietnamese

⬇ Download overview
AI Assistant

Eight AI capabilities built in

AI is not a bolt-on feature — it lives inside the core platform, serving officials and residents alike.

Document reading (OCR)

Extracts data from PDFs and official dispatches instead of retyping it by hand.

Smart search

Searches by meaning rather than exact keyword matching.

Data entry suggestions

Flags input errors and duplicates the moment they occur.

Anomaly detection

Alerts leadership whenever the data shows an unusual swing.

Image recognition

Analyses camera imagery to spot fallen trees, broken lights and other infrastructure faults.

Citizen Q&A assistant

A Vietnamese-language chatbot supporting residents around the clock.

Report generation

Sends a consolidated report every morning — no official has to stitch figures together.

Vietnamese – English translation

Supports bilingual publication of open data.

The OmniTwin AI assistant and its eight built-in capabilities
An AI assistant with eight capabilities built into the platform
Digital Maps & Digital Twin

Four levels of spatial maturity

A locality can start at the level that matches its existing data and budget, then move up without ever starting over.

Level 1

Basic 2D

Locating objects

Puts every managed object on a base map — know exactly what sits where.

Level 2

Advanced 2D

Operational maps, heatmaps

The map becomes an operational tool: density distribution, hotspots and indicators by area.

Level 3

3D Globe

3D urban models, terrain

Building masses and terrain on a 3D globe, supporting planning and appraisal work.

Level 4

4D over time

Digital Twin development simulation

Adds the time dimension: review the past, monitor the present and simulate future development scenarios.

Sovereignty commitment: every map in OmniTwin fully depicts Vietnam’s sovereignty over the Hoang Sa (Paracel) and Truong Sa (Spratly) archipelagos.

Digital maps and Digital Twin — four levels from basic 2D to 4D over time
The four levels of digital mapping and Digital Twin
Practical benefits

Value for every group involved

A digital local data system delivers measurable value to leaders, officials, residents and higher authorities.

Leaders

Grasp the whole locality on one screen and decide on real data rather than manually compiled reports.

Officials

Case-processing time drops sharply thanks to AI and shared data — no more duplicate entry across systems.

↓ 60–70% case-processing time

Residents

Look things up and file reports online and transparently, track case progress and travel far less.

Higher authorities

Data arrives already standardised for real-time push to the city data repository — no more periodic manual consolidation.

Practical benefits of a digital local data system for leaders, officials, residents and higher authorities
Practical benefits for four groups of stakeholders
Deployment roadmap

Three phases — one solid step at a time

No big-bang rollout. Each phase delivers value you can use immediately while laying the foundation for the next.

1

Foundation

Deploy the four core applications, maps and dashboards on real data.

  • Deploy four core applications
  • Visual digital maps (basic 2D/3D)
  • Overall administration dashboard
  • Real data with basic integration
2

Expansion

Add asset management, VR360, online public services and the link up to city systems.

  • Asset management
  • VR360 virtual reality experience
  • Online public services
  • Connection to city systems
3

Intelligence

Apply advanced AI, 3D/4D Digital Twin and run the open data portal.

  • Advanced AI & machine learning
  • Dynamic 3D/4D Digital Twin
  • Forecasting & simulation
  • Open data portal
OmniTwin three-phase deployment roadmap: Foundation, Expansion, Intelligence
The three-phase deployment roadmap
Proof

Not a slide deck — a system already running

OmniTwin components already run on real data in production, not as demonstration prototypes.

Digital Citizen Engagement

Already deployed in Da Nang, including mobile apps for both officials and residents.

Data Platform

Manages dozens of categories of physical assets on a 2D/3D GIS foundation.

3D Digital Maps

A Digital Twin system on a 3D Globe already running publicly.

Project Management

Integrates BIM/GIS for complex construction investment workflows.
Proof of OmniTwin platform components already in operation
OmniTwin components already operating in production

Ready to work alongside your locality

DTGROUP does not sell shrink-wrapped software. We start by understanding the real situation in your own locality.

Step 01

On-site survey at your ward or commune

Step 02

Demonstration on your locality’s real data

Step 03

Advice on the most budget-efficient roadmap

OmniTwin Platform | Smart Government Solutions
✉ duy.trinh@dtgroup.one 📞 +84 905 577 989 🌐 dtgroup.one
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